Contact Us

At Atlanta Gas Light, our goal is to make every customer experience an outstanding one. Whether you’re calling with a simple question about your service or to report an emergency, you’ll talk to someone who’s prompt, professional and courteous, regardless of whether you talk to us on the phone or e-mail us.

Here’s how to get in touch with us:

1-877-427-4321 . We’re here 24 hours a day.

Call Before You Dig
Even with small projects, like planting trees and shrubs, it’s important to call us before you dig to make sure you’re not digging where there are gas lines or other utility lines. In Georgia, just dial 811 – or 1-800-282-7411 – to reach the Utilities Protection Center of Georgia.

If you’re digging with mechanized equipment, the law requires you to call at least 48 hours before you dig.

We’re here to help our customers with any of their questions or concerns from 7 a.m. to 8 p.m., Monday through Friday. (Y hablamos español.)

To reach us by phone 1-800-427-5463 .

You can fax us toll-free at 1-800-442-1427.

You can email our Customer Care Center at aglcustomercare@aglresources.com.

**IMPORTANT --  DO NOT email us regarding a possible leak or natural gas emergency, instead please call 1-877-427-4321 away from the possible leak. 

Our mailing address is:

Atlanta Gas Light
P.O. Box 4569
Dept. 6250
Atlanta, GA 30302-4569

To get general information about Atlanta Gas Light, contact our parent company by calling 404-584-4000, or write to:

AGL Resources Inc.
P.O. Box 4569
Atlanta, GA 30302-4569

Only members of the news media may contact the communications department:

Kristie Benson, 404-584-3167
Annette Martinez, 630-388-2781

Our speakers’ bureau can provide Atlanta Gas Light experts to talk to school groups, civic organizations and other groups. Topics we can cover include safety, careers in the natural gas industry, conservation tips and the advantages of gas appliances. Just call 757-616-7510.

To give us feedback about our Web site, send an e-mail to corpcomm@aglresources.com.